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Privacy Policy

Cyber Clinique is a provider of IT consulting, cybersecurity services, and web development solutions for businesses. At Cyber Clinique, your privacy is important to us, and we want you to feel confident that your personal information is secure when using our services and visiting our website.

The services are provided by Cyber Clinique, a company based in Montreal, Quebec, Canada. It is Cyber Clinique's policy to respect your privacy regarding any information we may collect while operating our website and providing our services.

Website Visitors

Like most website operators, Cyber Clinique collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cyber Clinique's purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time, Cyber Clinique may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

Cyber Clinique also collects potentially personally-identifying information like Internet Protocol (IP) addresses for visitors who submit contact forms or interact with our services. Cyber Clinique only discloses such information under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Cyber Clinique's website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that Cyber Clinique gathers depends on the nature of the interaction. For example:

  • Visitors who fill out our contact form are asked to provide their name, email address, and details about their project or inquiry
  • Clients who engage our IT support, cybersecurity, or web development services are asked to provide additional information necessary to fulfill those services
  • Those who engage in transactions with Cyber Clinique are asked to provide the personal and financial information required to process those transactions

In each case, Cyber Clinique collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Cyber Clinique. We do not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or receiving our services.

Service-Related Data Collection

When providing our IT consulting, cybersecurity, and web development services, we may collect and process:

  • IT Support Services: System logs, network configurations, software inventories, and technical diagnostics necessary to provide support
  • Cybersecurity Services: Security assessments, vulnerability reports, access logs, and threat intelligence data required to protect your systems
  • Web Development: Content, images, branding materials, and business information you provide for website creation

All service-related data is handled with strict confidentiality and is only used for the purpose of delivering the services you have engaged us to provide.

Protection of Personally-Identifying Information

Cyber Clinique discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Cyber Clinique's behalf or to provide services available through Cyber Clinique, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Cyber Clinique's services, you consent to the transfer of such information to them. Cyber Clinique will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors, and affiliated organizations, as described above, Cyber Clinique discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request, or when Cyber Clinique believes in good faith that disclosure is reasonably necessary to protect the property or rights of Cyber Clinique, third parties, or the public at large.

If you are a client of Cyber Clinique and have supplied your email address, Cyber Clinique may occasionally send you an email to tell you about new services, solicit your feedback, or just keep you up to date with what's going on with Cyber Clinique. If you send us a request (for example via email or via our contact form), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Cyber Clinique takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For clients who have engaged our services, we retain project-related data for a reasonable period following project completion to provide ongoing support if needed.

You may request to have your personal data deleted by emailing us at info@cyberclinique.ca. Upon receiving your request, we will delete your information within 30 days, except where we are required by law to retain certain records.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Cyber Clinique uses cookies to help identify and track visitors, their usage of our website, and their website access preferences.

We use the following types of cookies:

  • Strictly Necessary Cookies: Used to provide you with the services available through our website and to use some of their features, such as the ability to access secure areas. Without these cookies, basic functions of our site would not work.
  • Analytics/Performance Cookies: Used to better understand the behavior of visitors on our website and improve our site accordingly. We may use Google Analytics, which collects information (including your IP address) that will be transmitted to and stored by Google on servers in the United States.

Cyber Clinique visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

Third-Party Services

We may use third-party services that collect, monitor, and analyze visitor data to improve our service. These third-party service providers have their own privacy policies addressing how they use such information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy.

Business Transfers

If Cyber Clinique, or substantially all of its assets, were acquired, or in the unlikely event that Cyber Clinique goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Cyber Clinique may continue to use your personal information as set forth in this policy.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications at any time
  • Lodge a complaint with a supervisory authority if you believe your rights have been violated

International Users

Cyber Clinique is based in Montreal, Quebec, Canada. If you are accessing our services from outside Canada, please note that your personal data may be transmitted to our servers in Canada. Canada has data protection laws that may differ from those in your country of residence. By providing your information to our services, you agree to the transfer of your information to Canada and processing in accordance with this Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, Cyber Clinique may change its Privacy Policy from time to time, and at Cyber Clinique's sole discretion. Cyber Clinique encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us

Please feel free to contact us if you have any questions about Cyber Clinique's Privacy Policy or our information practices.

Email: info@cyberclinique.ca

Phone: +1 (514) 886-7516

Location: Montreal, Quebec, Canada

Website: cyberclinique.ca

Last updated: January 2026

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